Privacy policy

Your privacy is important to us. This privacy statement explains when and why newtech collects information, what data we collect from you through our interactions, how we use that data, the conditions under which we may disclose it to others, and how we keep it secure.

This privacy policy is effective with respect to any data that we have collected or collect about and/or from you.

Who are we?

www.newtech-ltd.co.uk is a site operated by newtech intelligent automation limited (newtech). We are a private limited company registered in England under company number 01838870 and have our registered address at Stoke Mill, Mill Road, Sharnbrook, Bedford, MK44 1NP.

How do we collect information from you?

a) Information you voluntarily provide to us:

You may provide us with information about you/your business by filling in forms on our website or by corresponding with us by phone, email, live-chat or otherwise when you contact us about our products and services.

If we hold any information about you which is incorrect of if there are any changes to your details, please let us know so that we can keep our records up to date.

b) Information we collect automatically:

When you browse our website, we may collect information about your visit and your web browsing. That information may include your IP address and other information about how you interacted with our website. We may collect this information through the use of cookies or other tracking technologies. For further details of our use of cookies and other tracking technologies, please see our Cookie Policy.

What type of information is collected from you?

The only personal information we collect might include your name, business email address and business telephone number, along with your business’ details and the nature of your enquiry. We may ask you to provide additional information about your business in order to establish which of our solutions will best suit your requirements.

How is your information used?

newtech collects and stores data:

in order to operate our business effectively

So we can provide any information that has been requested and quote for, supply and offer support towards the products and services we sell to our customers. We may also use the data to communicate with you, for example informing you about your account or advising of updates to our product range that we feel may be of interest to you. These communications may be via email or telephone, subject to which preferences you selected at the point you provided us with your details. You can change your preferences at any time by sending an email to sales@newtech-ltd.co.uk.

to promote our products and services

If we collect your information when you visit our website and you do not proceed with purchasing anything, we may contact you at a later date to see if there is anything further we can do to help, or send you information we feel will be of interest to you.

How is your information shared?

as required in order to fulfil our obligations

newtech will only share your data as necessary to complete any transaction (for example to arrange delivery of a machine to your site).

for marketing purposes

newtech may use a third party company for facilitating the distribution of marketing emails in accordance with your email preferences. In these instances, we would add a distribution list to their portal containing your name and business email address only. This data would be stored on a secure server and only for as long as required in order to provide the email services to Newtech. This server may be outside of the EEA. Emails sent in this way may use web beacons (single, invisible 1×1 pixel images that are downloaded when emails are opened). The web beacon itself does not contain any personal data but allows us to monitor whether emails have been correctly received, opened and clicked on, and to improve the overall email experience we provide. By signing up to receive our email communications, you agree to give us your permission to do this. You can opt out at any time by sending an email to sales@newtech-ltd.co.uk or clicking the ‘unsubscribe’ link on the email.

when it is a legal requirement

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

We would never share your data with any third party for any purpose other than those listed above.

How is your information stored?

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.